Privacy Policy

This privacy policy governs the collection, storage, usage, transmission and deletion of all personal identifiable information collected from website visitors, guest check-out users and registered account holders. All data operations comply with GDPR, CCPA and global cross-border data transmission compliance frameworks, and no user personal data will be sold, leased or traded to external third-party marketing agencies, data brokers or non-authorized business partners under any circumstances.
We automatically collect passive technical data during website access including device IP address, browser type, page click trajectory, access timestamp and cookie interaction records. Functional cookies are mandatory for order cart storage and payment page stability, while analytical cookies are optional and can be disabled via browser setting modifications by users. Disabling analytical cookies will not restrict core shopping, checkout and after-sales service functions on the website.
Active personal data collected voluntarily by users includes full shipping name, delivery address, contact email, contact phone number and payment billing information. Payment card detailed data is not stored on our local servers; all payment transactions are processed through PCI DSS certified third-party payment gateways, and we only retain transaction serial numbers, payment amount and transaction completion timestamp for order financial reconciliation.
User personal data will only be shared with mandatory third-party service providers strictly required for order fulfillment, including global logistics carriers and customs declaration agencies. Shared data is limited to only the minimum information required for parcel delivery and customs clearance, and third-party service providers are bound by independent data non-disclosure agreements. All user data will be permanently erased from active servers 90 days after the completion of the full after-sales cycle including refund and return closing; backup encrypted data will be automatically purged after 365 days.
Users retain the right to initiate data access, data correction and data deletion requests at any time. We will complete user-requested data adjustments within 30 calendar days and send formal confirmation notifications via registered email. We will notify all users via website banner and email at least 30 days in advance if material revisions are made to this privacy policy.
All eligible refund applications are denominated exclusively in United States Dollar (USD), and no alternative settlement currencies, currency conversion rebates or local currency offset services are provided for global customers. The valid refund application window for all beauty and skincare products is 60 calendar days calculated from the official parcel delivery timestamp recorded by the global logistics carrier, regardless of customer actual parcel sign-off delay or temporary parcel storage by local logistics stations.